Turquoise bay with a white-sand beach, green headlands and boats anchored offshore on the Lombok coast near the Gili Islands
Questions & answers

Frequently Asked Questions

Everything travellers usually ask before booking a snorkeling trip, Lombok tour or fast boat ticket with us.

Good to know

Answers Before You Book

If a question is not answered here, our team will help you on WhatsApp.

Our shared snorkeling trip is published with four departure times: 09:30 AM, 10:00 AM, 10:30 AM and 01:00 PM. Sunset trips depart in the afternoon. Please contact our team via WhatsApp for the latest information about departure times on your travel date.

Trip length depends on the package: 2 hours for the sunset trips and the private 3-spot trip, 4 hours for the shared snorkeling trip and the private 4-spot trip, 8 hours for the full day private snorkeling trip and 3-4 hours for the private spearfishing trip. Fast boat crossings take 2 or 4 hours depending on the operator.

Yes. Our private snorkeling packages are Private Snorkeling - 3 Spots (2 hours, US$35), Private Snorkeling And Sunset Trip (2 hours, US$40), Private Snorkeling - 4 Spots (4 hours, US$50) and Private Snorkeling (8 hours, US$85).

Snorkeling gear is listed as included on the Pink Beach Tour. Please contact our team via WhatsApp for the latest information about the equipment provided on the other trips.

Choose a package, open the tour page, pick your travel date and the number of guests and tap book now: your WhatsApp message is prepared automatically. Every package is listed with Instant Booking, Easy Cancel and Secure. You can also use the booking form.

Easy Cancel is listed as a booking feature on every package shown on this website. Please contact our team via WhatsApp for the latest information about the cancellation terms for your booking.

We are based at Jl. Raya Gili Air Indah, Gili Indah, Kecamatan Pemenang, Kabupaten Lombok Utara, Nusa Tenggara Barat 83352. Please contact our team via WhatsApp for the latest information about the exact meeting point and pickup for your trip.

Yes. We offer Samaya One from Gili Air to Padangbai (Rp 500.000 / pax), Marina fast boats from Gili Air to Sanur and Serangan (Rp 550.000 / pax), and private snorkeling trips on your own boat.

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Ask Our Team Directly

Send us your question on WhatsApp. We answer with the latest information about your trip, your date and the meeting point.

Payments

Payment Options

We support secure international and local payment methods for a smooth and trusted booking experience.

  • Visa
  • MasterCard
  • JCB
  • American Express
  • PayPal
  • ATM Bersama, Prima and ALTO
  • Alfamart
  • Alfamidi
  • Lawson
  • DAN+DAN
  • Wise
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